House Rule

Hungarian Money Museum and Visitor Center

House rules and the rules of visitation

Dear Visitor!

We inform you that by entering the museum you accept the rules set out in the house rules and that you are obliged to follow and comply with the instructions, restrictions and warnings issued by the staff and security services of the institution.

You may visit the museum's exhibition spaces, current exhibitions and events at your own risk.

The Central Bank of Hungary’s Supervision Centre and the Money Museum are in a listed building, please let us protect our assets together!

Entering the museum

Visiting to the museum is free of charge, but you must make a reservation on our website. If you do not have online access, our staff can help you book a later date on the spot.

We cannot guarantee immediate entry without prior reservation. In the individual visitor time slot, it is possible to visit the exhibition without an appointment, if there is a free slot available in our booking data. Group visit time slots (during school hours on weekdays from 9:00 to 14:00) are reserved for student groups only.

Only persons who do not show symptoms of a communicable disease and are in good health may enter the Money Museum.

For certain events, the Money Museum may waive the advance booking requirement. This information will be indicated separately when the event is announced.

GENERAL RULES OF CONDUCT

DO NOT ENTER THE MUSEUM if you are under the influence of alcohol or if you are intoxicated, if you arrive conspicuously unkempt, underdressed or inadequately dressed (e.g. barefoot, in a bathing suit, wearing clothing depicting authoritarian symbols or with tattoos depicting such symbols in a visible place).
If the visitor's appearance (inadequate clothing, conspicuous unkemptness, etc.) is disturbing to other visitors, museum staff may ask the visitor to leave the building.

During the visit, it is forbidden to behave in a way that endangers the safety of the occupants of the building or the participants of the event (indoor or outdoor) or the property of the museum, or in a way that is offensive to public order and morality.

Loud talking and the use of mobile phones in a way that disturbs other visitors is not allowed in the visitor areas. Please mute your mobile phone in the exhibition areas and do not use it for calls during your visit.

In the exhibition space, it is forbidden to damage the exhibits, enter the installations, climb on the windowsill or use the stairs for any other purpose than its intended one.

Everyone is obliged to use the premises of the Hungarian Money Museum and Visitor Center for their intended purpose, to keep the environment in good order, and to protect and treat the tools, equipment, and the building itself in accordance with the regulations.

No littering! Waste may only be deposited in the waste containers provided.

No political or similar organisational activities of any kind may be carried out on the premises of the Money Museum or at events organised by the Money Museum. The wearing, displaying, use of authoritarian symbols as defined by law (Act C of 2012 on the Criminal Code, §335 (1)), as well as the dissemination of extremist or fundamentalist religious and other ideas is prohibited.

The provision of commercial (including any kind of sales, including ticket sales), service, advertising, fundraising, signature collection) services on the premises of the Money Museum (including outdoor events) is only allowed to persons having a prior written permission from MNB-EduLab Nonprofit Ltd. as the owner and having a legal relationship with the company for this purpose, in the place and manner specified in the permission.

The consumption of alcoholic beverages is strictly forbidden in the whole area of the Money Museum and will result in immediate exclusion from the visit! Only locally purchased products may be consumed in the museum café area.

Rules of visitation

Opening hours: The Hungarian Money Museum and Visitor Center is open on Monday-Wednesday-Friday from 9:00 to 17:00, on Thursday it is open from 9:00 to19:00 and on Saturday and Sunday from 10:00 to 18:00. On Tuesdays the museum is closed. Any changes to the opening hours will be announced on our website www.penzmuzeum.hu.

Closure policy: the last guided tour starts 90 minutes before closing time. Please leave the museum before closing time.

Visitor card: the exhibition can only be visited with a museum card, which you will receive after checking in at the reception. Please keep the card for the duration of your visit and drop it in the designated collection point when you leave the exhibition. When leaving the building, the security gates will indicate if you have not handed in your museum card.

Guided tours: guided tours are only available on the premises of the Money Museum by trained museum guides.

Restrictions: in accordance with fire, health and other legislations, the number of visitors to both indoor and outdoor events may be limited. Access to and participation in (free) events may be conditional on the use of wristbands or other means of crowd control. If the number of admissions or event participants (together: visitors) exceeds the permitted number, visitors who are requested to leave the event by a staff member of the Money Museum (e.g. a duty officer) or a security guard must leave the event venue.

The museum is only open to the public in accordance with the Museum's current Fire Safety Regulations.

VISITITATION WITH A YOUNG CHILD

Children under the age of 14 must be accompanied by an adult.

Children under two years of age must be carried in a stroller or a front carrier. Strollers may only be pushed and may not be carried folded in the hand. Carrying infants of any age on the neck or back is not permitted for safety reasons.

Diaper changing can be done in the ladies' room at the Gold Mine.

GROUP AND FAMILY VISITATION

The group leader, accompanying teacher or parent is responsible for ensuring that all members of their group comply with the House Rules.

In the case of children groups, it is the responsibility of the group leader to ensure that the number of adult chaperones is appropriate to the number of children. The leader of the children's group is responsible for the enforcement of the House Rules and for the safety of the group.

HEALTH WARNING - PHOTOSENSITIVE EPILEPTIC SEIZURE

In a very small percentage of people, flashes of light, light effects can cause an epileptic seizure. Even in people who have not previously suffered such a seizure, it is possible to have an undiagnosed condition whereby the flashing lights of a screen can trigger a photosensitive epileptic seizure. These seizures may be accompanied by a variety of symptoms: dizziness, changes in vision, twitching of the eyes or facial muscles, hand-leg cramps or twitching, disorientation, confusion, momentary loss of consciousness. Seizures may also lead to loss of consciousness or convulsions, which may result in a fall or injury from hitting objects. Stop your visit immediately and seek medical advice if you experience any of these symptoms. As a parent, think about this and ask your children about the possible onset of the symptoms mentioned above - children and teenagers are more susceptible to these attacks than adults. If you or a relative has ever had an epileptic seizure, consult your doctor before playing!

BARRIER-FREE ACCESSIBILITY

The entire area of the Money Museum is accessible. Please contact the museum staff if you require assistance to operate the elevators.

BRINGING OBJECTS INSIDE

Animals (with the exception of guide dogs), weapons or objects that appear to be weapons, or other objects or materials that are dangerous to life, health, the works of art or can cause bodily harm may not be brought onto the museum premises.

Large objects that disturb other visitors or blocks escape routes are not allowed in the exhibition halls. Please note that we are unable to store large objects such as scooters, skateboards, suitcases, etc.

It is strictly forbidden to bring food and drinks into the exhibition’s halls.

It is forbidden to bring inflammable and explosive materials into and around the Money Museum. In the event that the automatic fire alarm system is triggered or the fire brigade is called to the scene of a fire due to a visitor's behaviour in violation of the law or the House Rules (e.g. smoking, causing a fire, unjustified use of a manual call point), the person who caused the fire or the triggering of the alarm system shall be liable to pay for the costs and damages within 5 working days of being notified of the triggering of the fire or the triggering of the alarm system.

We cannot be held responsible for valuables left on the museum's premises, but we will keep the found objects for a limited period of time (3 months), in accordance with Act V of the 2013 law on the Civil Code, § 5:59.

LOCKERS IN THE CLOAKROOM

The cloakroom is self-service, free of charge (the locking system works with a 100 HUF coin, which gets returned when you open the locker) and compulsory. Lockers that remain locked will be opened and emptied after the museum closes in the presence of our security staff.

Please kindly leave all your luggage, backpacks of any size and umbrellas in the cloakroom. No bags of any size can be worn on the back or shoulders, and small backpacks for women must be left in the cloakroom as well.

Please always take off winter coats, coats longer than mid-thigh length and wet coats regardless of size. Other coats must be worn when entering the exhibition (no coats over the arms or shoulders either).

Larger items such as bicycles, scooters, suitcases, etc. cannot be stored in the cloakroom.

In addition to the above, it is forbidden to bring bottles, food, drinks, children's toys or anything else that could damage the artworks or installations into the exhibition space.

The Hungarian Money Museum and Visitor Center is not responsible for the objects and valuables in the cloakroom!

SECURITY MEASURES, CAMERA SYSTEM

The exhibition spaces and artefacts are guarded by hall guards with the assistance of armed security guards.

According to the decision issued by the National Police Headquarters, the armed security guards employed by MNB-Biztonsági Ltd. have been assigned the task of guarding the Money Museum, and they operate in accordance with the provisions of Act CLIX of 1997 on the Armed Security Guard, Nature Protection and Field Guard Service and the implementing Decree of the Ministry of the Interior No. 27/1998 (VI. 10.) on the publication of the Operational and Service Rules of the Armed Security Guard.

In order to ensure the security of the listed building, the artefacts, the visitors and the museum staff, a video surveillance and image recording system is in operation throughout the entire area of the Hungarian Money Museum and Visitor Center, in accordance with the data protection legislation in force and Act CXXXIII of 2005 on the rules of personal and property protection and private investigation. The recordings are stored in the manner and for the period specified in our Privacy Notice, which is posted in the museum and available on the museum's website, and in accordance with the law. The museum's key assets are kept in a state of permanent conservation.

By entering the museum's premises, the person entering the museum consents to being recorded by the security camera system and to the processing of these recordings and their personal data (image) on them by the museum for security purposes for the minimum period necessary, in compliance with the rules on data protection.

The capacity of the museum's premises is limited, it is also subject to current fire regulations, and therefore, if the number of visitors to certain events reaches the maximum capacity, no more visitors may enter the building ("full house"). Visitors who are not admitted to full house events cannot claim damages or other compensation, given that the reason for the maximum number is a legitimate security measure.

In the event of an emergency (e.g. natural disaster, fire, bomb threat, etc.), visitors are obliged to follow the instructions of the museum staff and to leave the building when asked to do so.

DATA HANDLING

Visitors can view the Privacy Policy, which sets out the detailed terms and conditions of the processing of their personal data, on the Money Museum's website.

IMAGE, SOUND AND VIDEO RECORDINGS

The making and use of image, sound and video recordings

At public events organised on the premises of the Money Museum or outside, images, audio or video recordings may be made of any visitor in his or her capacity as a visitor. The Privacy Policy, which sets out the detailed conditions for the processing of personal data in connection with image, sound and video recordings, is available on the Money Museum's website and at the event.

Photography and video recording made for private use by visitors.

Photography and video recording can only be made in a way that does not disturb other visitors, and in respect of works of art displayed in the exhibition spaces, only in cases of free use under copyright law. The use of flashlights, camera tripods or selfie sticks is prohibited in the exhibition area. Photographs may only be used for personal purposes and may not be used for commercial or other profit-making purposes without the prior written permission of the museum.

Any use of photographs and videos taken in the museum for any reason other than for private personal use (e.g. publication) or made for commercial sale is not permitted.

Visitors must take photos and videos in a way that does not disturb others, while respecting the rules!

SMOKING

Smoking is prohibited throughout the museum and the use of electric cigarettes is also not allowed. Smoking is allowed outside the museum building, at least 5 m from the entrance. The provisions of Act XLII of 1999 on the protection of non-smokers and on certain rules for the consumption and distribution of tobacco products apply to the entire museum.

THE CONSEQUENCES OF VIOLATING THE HOUSE RULES

Any visitor who violates the House Rules in effect, may, after a warning, be expelled from the building for a specified period of time or permanently, or may be subject to legal proceedings. Any damage resulting from a breach of these rules shall be the responsibility of the person who has breached them (or who is responsible for the person who has breached them). If the breach of the House Rules also constitutes a breach of the law, the person who has breached the House Rules (or who is responsible for the person who has breached the House Rules) shall be liable for any legal liability and shall be subject to any legal sanctions.

The Hungarian Money Museum and Visitor Center reserves the right to deny access to the museum to persons who do not comply with the Museum's House Rules.

A visitor who violates the House Rules is obliged to leave the building immediately upon request of a staff member of the museum or the security guard, failing which the security guard is entitled to apply the measures provided for in Act CXXXIII of 2005 on the rules of personal and property protection and private investigation and to escort the visitor out of the building.

We wish you a pleasant stay and thank you for your cooperation in complying with the rules!