House Rule

Hungarian Money Museum and Visitor Centre

House Rules and Visitation Rules

Dear Visitor,

We would like to inform you that by entering the Museum, you accept the provisions of the House Rules and acknowledge that you must observe and follow the instructions, restrictions and warnings communicated by the staff and the security service of the institution.

Everyone may visit the Museum’s exhibition halls, current exhibitions, and events at their own risk.

The MNB Supervisory Centre and Money Museum is a listed building, please help protect our values!

ENTRY

Visits to the Museum are free of charge, but you must book an appointment via the website. If you do not have online access, our staff can help you book a later date on the spot.

We cannot guarantee immediate entry without prior booking. If the booking schedule allows, individual visitors can visit the exhibition without an appointment in the individual visitor time slots. The group visit time slots (9:00–14:00 on weekdays during school hours) are reserved exclusively for student groups.

Only persons who do not show symptoms of a contagious disease and are in good health may enter the Money Museum.

For certain events, the Money Museum may waive the booking requirement. This information will be indicated separately when the event is announced.

GENERAL RULES OF CONDUCT

Persons under the influence of alcohol, persons who are intoxicated, or persons who are wearing conspicuously untidy, incomplete or inappropriate clothing (e.g., are barefoot, in swimwear, in garments displaying totalitarian and authoritarian symbols, or wear tattoos displaying the same in an exposed part of the body) cannot enter the Museum. If the visitor’s appearance (revealing clothing, conspicuous unkemptness, etc.) is disturbing to other visitors, the Museum staff may ask them to leave the building.

During the visit, you must not behave in a way that endangers the safety of the people in the building or participating in an (indoor or outdoor) event, the assets of the Museum, or in a way that violates public order or offends public morals.

Using mobile phones and loud talking that disturbs other visitors are not allowed in the visitor areas. Please mute your mobile phone in the exhibition halls and do not use it to talk during your visit.

In the exhibition halls, it is forbidden to damage exhibits—including devices and robots in the exhibition halls—, enter the installations, climb on the windowsill, or use the stairs for purposes other than their intended use. Please note that visitors are liable to pay compensation for any damage caused. The accompanying person of a minor child must pay particular attention to compliance with the House Rules, particularly with this point.

All persons must use the premises of the Money Museum and Visitor Centre as intended, keep the surroundings clean, protect the instruments and equipment of the building, as well as the building itself, and use them according to the rules. Everyone is required to use the robots in the Museum area for their intended purpose, to protect the integrity of the robots and to refrain from limiting their functionality!

Littering is prohibited! Do not leave waste anywhere except in the waste bins provided.

No organising activity of a political or similar nature is permitted on the premises of the Money Museum or at events organised by it. Wearing, displaying, and using totalitarian or authoritarian symbols or promoting extreme or fundamentalist religious or other ideologies stipulated by law (Subsection (1) of Section 335 of Act C of 2012 on the Criminal Code) is prohibited in the premises of the Museum.

Commercial (including any sales or ticket sales) activities, services, advertising, fundraising, and signature collecting activities may only be provided or pursued on the territory of the Money Museum (including outdoor events) by persons with a prior written permit from MNB-EduLab Nonprofit Kft., the maintainer, who are in a legal relationship for the same with the Company, at the place and in the manner determined in the permit.

Consumption of alcoholic beverages is strictly forbidden in the whole area of the Money Museum and will result in immediate exclusion from the visit! Only locally purchased products are allowed for consumption in the Museum Café.

VISITATION RULES

Opening hours: Information about the opening hours of the Hungarian Money Museum and Visitor Centre is available on our website www.penzmuzeum.hu.

Closing procedure: The last guided tour of the Museum starts 90 minutes before closing time. Please, leave the Museum before the building is closed.

Visitor badge: The exhibition can only be visited with a Museum badge, received after checking in at the reception. Please keep the card for the period of your visit and dispose of it in the designated collection box when you leave the exhibition. When leaving the building, security gates will indicate if you have not returned your Museum badge.

Guided tour: Only our trained museum guides can conduct guided tours in the territory of the Money Museum.

Restrictions: the number of visitors to both indoor and outdoor events may be limited due to fire safety, epidemiological or other legal regulations. You may be required to wear a wristband or another instrument—used to control the number of people present—when entering or participating in (free) events. If the number of visitors or event participants (collectively: visitors) exceeds the permitted number, visitors who are asked to leave the event by a staff member of the Money Museum (e.g. a person on duty) or a security guard must leave the event venue. The visitor may not claim damages or any other relief against the security measure.

Museum visitors must always comply with the Fire Safety Regulations of the Money Museum.

VISITING WITH A SMALL CHILD

Children under 14 can visit the Museum only under the escort of an adult. The accompanying adult must ensure the child’s constant supervision, paying particular attention to the integrity of the tools, equipment, and robots on the Museum premises.

Children under two years are only allowed in the exhibition hall in a pushchair or in a front carrier. The pushchair should only be pushed, not folded and carried by hand. For safety reasons, carrying a child of any age on the neck or back is not allowed.

The baby changing spot is in the ladies’ room at the Golden Mine.

GROUP OR FAMILY VISITS

The person in charge of the group or the accompanying teacher or parent is responsible for ensuring that every member of their respective group complies with the provisions of the House Rules.

In the case of children’s groups, the person in charge of a group is responsible for ensuring that the number of accompanying adults is sufficient for the group size. Leaders of children’s groups are responsible for ensuring that the House Rules are complied with and for the safety of the children’s group. Furthermore, adults accompanying a children’s group must ensure the children’s constant supervision, paying particular attention to the integrity of the tools, equipment, and robots in the Museum premises.

PRINTING A MUSEUM SOUVENIR COIN

The Museum also offers the possibility of printing a souvenir coin with the visitor’s portrait as a memento of the visit. By printing the souvenir coin, the visitor agrees to have their portrait printed on the coin in as many copies as ordered from the dedicated printing machine in the Museum. The visitor is responsible for the processing of personal data related to the picture on the coin, it is not recorded or stored by the device. The Museum is not responsible for any damage caused by the loss of the souvenir coin. It is forbidden to display any other photo, symbol, drawing, picture, or text on the souvenir coin! The museum is not liable for any violation of the law or damage caused by the visitor as a result of a breach of this provision, such damage is the sole responsibility of the visitor.

HEALTH WARNING – PHOTOSENSITIVE EPILEPTIC SEIZURE

In the case of a very low percentage of people, flashes of light or light effects can cause an epileptic seizure. Even for people who have not previously suffered such a seizure, it is possible to have an undiagnosed condition whereby the flashing lights of a screen can trigger a photosensitive epileptic seizure. These seizures may be accompanied by various symptoms: dizziness, vision changes, twitching of the eye or facial muscles, hand and leg cramps or twitching, disorientation, confusion, or momentary loss of consciousness. Seizures can also lead to loss of consciousness or convulsions, which can result in a fall or injury from hitting objects. Stop visiting immediately and seek medical advice if you experience any of these symptoms. As a parent, think about this and ask your children about the possible onset of these symptoms—children and teenagers are more susceptible to these seizures than adults. If you or a relative of yours has ever had an epileptic seizure, consult your doctor before playing!

ACCESSIBILITY

The entire area of the Money Museum is accessible. If you need assistance using the lifts, please contact the Museum staff.

PERSONAL ITEMS

Animals (except for guide dogs), weapons or items that can be mistaken for weapons, and items or substances endangering life, physical safety, health, or artwork cannot be taken into the Museum premises.

Objects of a size that disturb other visitors or block escape routes are not allowed in the exhibition halls. Please note that we cannot store larger items such as scooters, skateboards, suitcases, etc.

It is strictly forbidden to bring food and drink into the exhibition halls and to consume them.

Flammable or explosive substances cannot be brought into the Money Museum building or the surrounding area. In cases where the actions of a visitor violating statutory regulations or the House Rules (such as smoking, causing fire, or unjustified use of the fire alarm) triggers the automatic fire alarm system or causes the fire department to be deployed to the scene, the person causing the fire or triggering the alarm system shall reimburse any related cost and damage within 5 working days of a notice for the same.

We assume no responsibility for items left unattended on the premises of the Museum, we store lost items for a limited period (3 months) pursuant to Section 5:59 of Act V of 2013 on the Civil Code.

CLOAKROOM LOCKERS

The cloakroom is self-service, free of charge (the locking system works with a 100 HUF coin, which is returned when the locker is opened), and compulsory. Lockers left locked will be opened and emptied after the museum closes, accompanied by security staff.

Please leave all your luggage, backpacks of any size, and umbrellas in the cloakroom. Bags of any size should not be worn on the back or shoulders, and even small women’s backpacks should be left in the wardrobe.

In any case, please take off winter coats, coats longer than mid-thigh, and wet coats regardless of size. Other coats must be worn when entering the exhibitions (no coats over the arm or shoulders).

The cloakroom is not available for larger items such as bicycles, scooters, suitcases, etc.

In addition to the above, it is forbidden to bring bottles, food, drinks, children’s toys, or anything else that could damage the artworks or installations into the exhibition hall.

The Hungarian Money Museum and Visitor Centre is not responsible for objects and valuables stored in the cloakroom.

SECURITY MEASURES, CAMERA SYSTEM

Exhibition halls and artefacts are patrolled by museum attendants with the assistance of armed security guards.

According to the decision issued by the National Police Headquarters, the armed security guards operated by MNB-Biztonsági Zrt. have been assigned the task of guarding the Money Museum. They operate under the provisions of Act CLIX of 1997 on Armed Security Guards, Environmental Protection, and Field Rangers and the implementing Decree 27/1998 (VI. 10.) of the Minister of Interior on the Issue of the Operational and Service Rules of Armed Security Guards.

To ensure the security of the listed building, the artefacts, and the visitors as well as the museum staff, a video surveillance and image recording system is in operation throughout the entire area of the Hungarian Money Museum and Visitor Centre, following the data protection legislation in force and Act CXXXIII of 2005 on the Rules of Personal and Property Protection Activities and Private Investigation. Recordings are stored in the way and for the period specified in our Privacy Notice—posted in the Museum and available on the Museum’s website—and by the law. The Museum’s key assets are kept under manned guarding.

By entering the museum premises, the individual who enters the Museum consents to being recorded by the security camera system and to the processing of these recordings and their personal data (image) by the Museum for security purposes for the shortest period necessary and in compliance with the rules on data protection.

The capacity of the museum premises is limited, subject to fire regulations, so, if the number of visitors for a particular event reaches the maximum capacity, no more visitors will be allowed to enter the buildings (“full house”). Visitors not admitted to a full-house event cannot claim damages or other compensation, given that the reason for the capacity limitation is a legitimate security measure.

In the event of exceptional occurrences (e.g. natural disasters, fire, burst pipe emergency, bomb threats, etc.), visitors are obliged to follow the instructions of the museum staff and to leave the building when asked to do so. The Museum is not responsible for any damage to the visitors’ valuables while leaving the building. Visitors cannot claim damages or other compensation, given that the reason for leaving the building is a legitimate security measure.

Furthermore, if the Museum closes or has been kept closed due to an exceptional occurrence and the visitor is unable to enter the Museum or to visit the exhibition at the time booked, the visitor may not claim damages or other compensation from the Museum. In such cases, the Museum excludes all liability.

DATA PROCESSING

Entrants and visitors can view the Privacy Policy—which sets out the detailed conditions of processing their personal data—on the Money Museum website.

IMAGE, AUDIO, AND VIDEO RECORDINGS

Taking and using image, audio, and video recordings

At public events organised on the premises of the Money Museum or outdoors, image, audio, or video recordings may be made of any visitor in their capacity as a visitor. The Privacy Policy—which sets out the detailed conditions for the processing of personal data relating to image, audio, and video recordings—is available on the Money Museum website and posted at the event.

Taking photos and videos by visitors for private use.

For works of art displayed in the exhibition halls, taking photographs or video recordings in a way that does not disturb other visitors is only allowed if they are considered free use under copyright law. The use of flashlights, camera tripods, and selfie sticks is prohibited in the exhibition halls. The recordings may be used for personal purposes only, and may not be used for commercial or other profit-making purposes without the prior written permission of the Museum.

Photographs and video recordings taken in the Museum are not permitted for commercial distribution and purposes other than private personal use (e.g. publication).

Visitors must take photographs and videos respecting the rules, without disturbing other visitors!

SMOKING

Smoking is prohibited throughout the Museum and using electric cigarettes is also not permitted. Smoking is allowed outside the museum building, at least 5 m from the entrance. The provisions of Act XLII of 1999 on the Protection of Non-Smokers and Certain Regulations on the Consumption and Distribution of Tobacco Products apply to the entire area of the Museum.

CONSEQUENCES OF VIOLATING THE HOUSE RULES

Visitors violating the House Rules may be banned from the premises for a limited period or indefinitely, and they may be subjected to an administrative procedure. Persons violating the House Rules (or the person in charge of the person violating the House Rules) shall be liable for the damage resulting from such violations. Where a violation of the House Rules is also a violation of statutory regulation, the person violating the House Rules (or the person in charge of the person violating the House Rules) shall be legally liable and bear any legal sanctions.

The Hungarian Money Museum and Visitor Centre reserves the right to deny access to the museum to persons who do not comply with the House Rules.

Visitors violating the House Rules must leave the premises without delay at the request of the relevant staff or the security guard of the Museum; failing to do so will authorise the security guard to apply the measures stipulated in Act CXXXIII of 2005 on the Rules of Personal and Property Protection Activities and Private Investigation and remove the visitor from the building.

We wish you a pleasant stay and thank you for your cooperation in complying with the rules!

Budapest, 8 January 2025